Terms & Conditions

This website is operated by Helen & Sophie. Throughout the site, the terms "we", "us" and "our" refer to Helen & Sophie. Helen & Sophie offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms and Conditions ("Terms of Use", "TOS"), including any additional terms, conditions, and policies referenced herein and/or available via hyperlink. These Terms apply to all users of the Website, including but not limited to browsers, vendors, customers, merchants and/or content providers.

Please read these Terms carefully before accessing or using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms. If you do not agree, do not use this Website or our Services. Any new features or tools added to the store will also be subject to these Terms.

You can review the most current version of these Terms at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates here. It is your responsibility to check this page periodically for changes. Your continued use of the website following any updates constitutes acceptance of those changes.

SECTION 1 – TERMS AND CONDITIONS OF ONLINE STORE

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence or that you have given us consent to allow any minor dependents to use this Website.

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses, or destructive code. A breach or violation of any of the Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted over various networks and adapted to meet technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only and should not be relied upon as the sole basis for making decisions.

This site may contain historical information, which is provided for reference only. We reserve the right to modify the contents of this site at any time but have no obligation to update any information.

SECTION 4 – CHANGES IN SERVICES AND PRICES

Prices of our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may only be available online. These may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.

We make every effort to display products and colours accurately but cannot guarantee that your monitor’s display is accurate. We reserve the right to limit the sales of products or services on a case-by-case basis, to limit quantities, and to discontinue products at any time.

All products are shipped directly from our suppliers. Any import duties, taxes, or customs charges are the responsibility of the customer.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place. We may limit or cancel quantities purchased per person, per household, or per order. If we make a change to or cancel an order, we may notify you via the email and/or billing address provided at the time of order.

You agree to provide current, complete, and accurate purchase and account information and to update it promptly so we can complete your transactions.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools “as is” and “as available” without any warranties, representations or conditions. Any use by you of optional tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Third-party links may direct you to websites not affiliated with us. We are not responsible for the accuracy or content of these websites and disclaim liability for any harm or damages related to their use.

SECTION 9 – COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send submissions (contest entries, suggestions, feedback, etc.), you agree that we may edit, copy, publish, distribute, and use them in any medium without restriction.

You agree that your comments will not violate any rights of third parties, contain unlawful or offensive material, or include malicious code. You are solely responsible for your comments and their accuracy.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct these without notice, including after you have placed an order.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for:

Any unlawful purpose
Soliciting others to engage in unlawful acts
Violating any applicable laws or regulations
Infringing intellectual property rights
Harassment, abuse, or discrimination
Providing false or misleading information
Uploading viruses or malicious code
Collecting personal information without consent
Spamming or scraping
Obscene or immoral purposes
Circumventing security features

Violation may result in termination of your access to the Service.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. You agree that use of the Service is at your sole risk.

The Service and products are provided “as is” and “as available” without any warranty, express or implied. In no case shall Helen & Sophie or its staff, directors, or suppliers be liable for any damages including lost profits, lost data, or consequential damages, except to the extent prohibited by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Helen & Sophie and its affiliates, partners, employees, and suppliers from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is unlawful, void, or unenforceable, it shall be deemed severable and shall not affect the validity of the remaining provisions.

SECTION 16 – TERMINATION

These Terms remain effective until terminated by either you or us. We may terminate your access at any time if we suspect you have violated these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any posted policies, constitute the entire agreement between you and us and govern your use of the Service.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and construed under the laws of England and Wales.

SECTION 19 – CHANGES TO TERMS

You can review the latest version of these Terms at any time on this page. Your continued use of the Website constitutes acceptance of any updates.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms? Contact us at info@helenandsophie.com